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Customers most agreed on the following attributes:
from New York, NY on 6/9/2008
Upgraded to this model because of the fax functions. A color laser that has great quality. Comes with the toners and everything. Don't remember if it came with a printer cable, but we had so much of those laying around anyhow. It was a bother to setup, but once it was running, we were relieved. If only it printed faster, but hey, for the price it will do.
from Dallas, Texas on 6/1/2008
This works very well and is very easy to operate. I highly recommend it to anyone looking for a great printer but not that sure of where to start! I have not experienced any of the problems that anyone else has here.
from UK on 5/25/2008
This printer was extremely difficult to install. It took almost an hour to get working and be viable on the network here and this was after a lot of fiddling around. It seems that HP use their own installation setup and not a normal Windows setup routine. After we finally got it running we were very disappointed to discover that the printer is very loud and makes weird noises even of its own accord.
from San Jose, CA on 5/22/2008
This printer wasn't exactly what I had expected. It was an all right printer - it got the job done; however, it was a bit slow, and it a bit too bulky. It was somewhat hard to work/program, and it seemed to jam pretty easily. I wouldn't recommend buying this product over others on the market today..
from Dallas, TX on 5/7/2008
The management software is a huge resource hog and the device is very slow and unreliable. The print cartridges have a habit of wanting to be changed every few days - wiggling them around makes them work again. The drum wore out after only 2 months of moderate use (about 7,000 pages). There are MUCH better machines out there for the money.
from savannah Ga on 5/6/2008
the printer is great if u are using any operating system except vista 64 bit HP do not have the drivers for this there are a universal driver on the site but it does not work.
[2 of 2 customers found this review helpful]
from San Mateo, CA on 6/1/2006
It looks great and has promising features, but it took us a while to figure out how to program the scanner and the fax functions. Also, the printer is very slow - it takes forever to print graphic heavy pages, as well as plain black print.
Once in a while, it stops working because of an error and we cannot figure out what it is. Therefore, I find it unreliable since I can't print anything quickly or depend on it working properly.
[5 of 5 customers found this review helpful]
from Fairfax, VA on 5/19/2006
WE were happy with the set up and ease of operation. Also, the quality of the print is quite good.