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Product Reviews for Epson WorkForce Pro WP-4020 Inkjet Printer - Color - 4800 x 1200dpi Print - Plain Paper Print - Desktop
from Canada on 10/19/2014
First a caveat, I purchased this printer refurbished, the ink cartridges that came with the machine had either very low ink or the printer ink loading process did not work properly as the printer used up the entire color ink cartridges during the initial set-up. I fortunately had purchased another set with the printer. Similarly, the ink well or tank was indicating nearly full and is perhaps a result of the refurbishment process. In any event, Epson was nice enough to provide me with a replacement ink tank and set of color cartridges. I've now been using the printer for several weeks it is is performing extremely well for an ink jet printer. Quality is excellent and printer speed is also very good. I especially like the double sided feature, wireless access and large paper tray capacity.
from Undisclosed on 10/12/2014
I like the printer. It is low cost to maintain with ink replacement and they last fairly long with low useage. Prints well. Now, comes the but.....BUT this is my second printer, same model from Epson. The first had difficulty with paper feed. Neither the upright paper feed in the back or the lower paper feed worked. Just received the second and less than 3 wks and it is starting to do the same thing with the replacement. I will say that Epson quickly replaced the printer without any hesitation but it is frustrating not having a computer printer that can feed paper.
from Colorado on 8/29/2014
The star rating is actually 4 1/2 but I couldn't figure how to do the 1/2. I am only using this printer for personal use at this time but it has been excellent. The reason I selected it is it has independent color cartridges so if you are doing something that uses mostly one color you do not waste so much ink, also the cartridges are large enough that you are not having to continually having to change.
A good basic business printer
from Detroit area on 8/23/2014
I've been using the WP-4020 for about two weeks for administrative work in a monastery --- probably comparable to a home office or a small business. I come to the WP-4020 after a year with an Epson Stylus Photo R2000, which was easily the most beautiful printer I've ever had. The WP-4020 is inevitably a comedown. But it's also a fraction of the price, and fits into the smaller office space I now have. The paper cassette is the type of thing we are accustomed to with copiers. I keep it loaded with plain typing/copier paper. You would not want to use it for multiple types of paper --- it's too much trouble to change. The printer does a good, reliable job with the cassette stock, quite fast, with only one paper jam so far (and that was probably my fault). It does double-sided jobs easily and quickly --- better than any previous printer I have had. The efficiency of two-sided printing is the aspect of the WP-4020 I have most enjoyed. The printer is set to use less ink for double-sided jobs containing graphics or photos --- to keep the graphics from crinkling the paper. The result seems to me washed out. If I want jobs of this kind to look good, I will probably just use a higher quality paper in the rear feed and do the two sides manually. The rear "multipurpose" tray was for me an essential. It does every other type of media --- which in my case means most of my work: business stationary and envelopes, punched paper, labels, and a variety of odd sizes and shapes. It does a good, professional job with ordinary letters and envelopes, and also with 6 1/2" x 8 1/2" paper and the corresponding 6 3/4" envelopes. It will do half-sheet landscape notepaper well --- but not the corresponding envelope; the address comes out unacceptably crooked. I am seeing the same crooked text on certain other smaller sizes; e.g. 4" x 6.75". I miss the arrow-straight, perfect reliability of the R2000; but this is a simple, basic business printer, and it can only do what it can do. All business-quality printers today seem to be bulky. There's some excuse for bulk in an all-in-one; I'm not sure it's justified in this case. It may be to accommodate the exceptionally large ink cartridges, which admittedly are probably more economical. But one of the assets of this printer is the rear tray --- and its large size makes the rear tray difficult to reach. If you use the rear tray constantly, as I do, then it's up and down with every item you print. I think I would have preferred the old smaller cartridges and a more compact printer that was easier and more comfortable to use. Those of us who do not need or want an all-in-one do not at present have much choice. I beg Epson not to forget us --- to keep providing at least some inexpensive, mid-range and top quality printers that are simply PRINTERS. Surely others too do not want to pay for features we don't need and which only make our work clumsier and more difficult. Thank you Epson!
This is just a jim dandy printer!
from Eugene, Oregon on 8/21/2014
I only took two of these printers to get a good one. The first one would not stay programed. The second one the one I am reviewing is just what I wanted. Duplex printing, large ink tanks, large paper tray and reliable. Well I got all this and more. I have had this printer for several months and will recommend it to any one with out any reservation other than it is big which is also good.