from Arizona on 1/30/2015
Ordered: Jan 9 Received: Jan 13. Followed all instructions but all color lights flashing, indicating low or no ink, so I couldn't print. Black ink was 1/2 full so I could print a test. Called Epson and they sent me color ink cartridges which I received Jan. 21st and finally I was printing. So far I am very happy with the WP 4020 and Customer Service sending me the ink. I have owned a C84 and C86.
from marthas vineyard, ma on 1/23/2015
i have enjoyed many epson printers over the years from small format to large format, especially previewed at the trade shows since the 80's. This is another excellent product which delivers excellence in ease of installation, ease of use and print quality not to mention the superb pricing. Thank you epson once again.
from Washington NC on 12/25/2014
just installed printer and tested two prints..all went ok Will evaluate when I print next full job.
from Canada on 10/19/2014
First a caveat, I purchased this printer refurbished, the ink cartridges that came with the machine had either very low ink or the printer ink loading process did not work properly as the printer used up the entire color ink cartridges during the initial set-up. I fortunately had purchased another set with the printer. Similarly, the ink well or tank was indicating nearly full and is perhaps a result of the refurbishment process. In any event, Epson was nice enough to provide me with a replacement ink tank and set of color cartridges. I've now been using the printer for several weeks it is is performing extremely well for an ink jet printer. Quality is excellent and printer speed is also very good. I especially like the double sided feature, wireless access and large paper tray capacity.
from Undisclosed on 10/12/2014
I like the printer. It is low cost to maintain with ink replacement and they last fairly long with low useage. Prints well. Now, comes the but.....BUT this is my second printer, same model from Epson. The first had difficulty with paper feed. Neither the upright paper feed in the back or the lower paper feed worked. Just received the second and less than 3 wks and it is starting to do the same thing with the replacement. I will say that Epson quickly replaced the printer without any hesitation but it is frustrating not having a computer printer that can feed paper.