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Home > Reviews > Inkjet Printers > Epson WorkForce Pro WP-4020 Inkjet Printer - Color - 4800 x 1200dpi Print - Plain Paper Print - Desktop Reviews

Product Reviews for Epson WorkForce Pro WP-4020 Inkjet Printer - Color - 4800 x 1200dpi Print - Plain Paper Print - Desktop

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Product Reviews Summary ( Powered by PowerReviews.com )
Avg. Customer Rating:
(based on 138 reviews)
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Paper Feed Problems
By AnonymousVerified Reviewer from Undisclosed on 10/12/2014
Bottom Line:

I like the printer. It is low cost to maintain with ink replacement and they last fairly long with low useage. Prints well. Now, comes the but.....BUT this is my second printer, same model from Epson. The first had difficulty with paper feed. Neither the upright paper feed in the back or the lower paper feed worked. Just received the second and less than 3 wks and it is starting to do the same thing with the replacement. I will say that Epson quickly replaced the printer without any hesitation but it is frustrating not having a computer printer that can feed paper.

The star rating is ...
By OldmanVerified Reviewer from Colorado on 8/29/2014
Bottom Line:

The star rating is actually 4 1/2 but I couldn't figure how to do the 1/2. I am only using this printer for personal use at this time but it has been excellent. The reason I selected it is it has independent color cartridges so if you are doing something that uses mostly one color you do not waste so much ink, also the cartridges are large enough that you are not having to continually having to change.

A good basic business printer
By SrMEVerified Reviewer from Detroit area on 8/23/2014
Bottom Line:

I've been using the WP-4020 for about two weeks for administrative work in a monastery --- probably comparable to a home office or a small business. I come to the WP-4020 after a year with an Epson Stylus Photo R2000, which was easily the most beautiful printer I've ever had. The WP-4020 is inevitably a comedown. But it's also a fraction of the price, and fits into the smaller office space I now have. The paper cassette is the type of thing we are accustomed to with copiers. I keep it loaded with plain typing/copier paper. You would not want to use it for multiple types of paper --- it's too much trouble to change. The printer does a good, reliable job with the cassette stock, quite fast, with only one paper jam so far (and that was probably my fault). It does double-sided jobs easily and quickly --- better than any previous printer I have had. The efficiency of two-sided printing is the aspect of the WP-4020 I have most enjoyed. The printer is set to use less ink for double-sided jobs containing graphics or photos --- to keep the graphics from crinkling the paper. The result seems to me washed out. If I want jobs of this kind to look good, I will probably just use a higher quality paper in the rear feed and do the two sides manually. The rear "multipurpose" tray was for me an essential. It does every other type of media --- which in my case means most of my work: business stationary and envelopes, punched paper, labels, and a variety of odd sizes and shapes. It does a good, professional job with ordinary letters and envelopes, and also with 6 1/2" x 8 1/2" paper and the corresponding 6 3/4" envelopes. It will do half-sheet landscape notepaper well --- but not the corresponding envelope; the address comes out unacceptably crooked. I am seeing the same crooked text on certain other smaller sizes; e.g. 4" x 6.75". I miss the arrow-straight, perfect reliability of the R2000; but this is a simple, basic business printer, and it can only do what it can do. All business-quality printers today seem to be bulky. There's some excuse for bulk in an all-in-one; I'm not sure it's justified in this case. It may be to accommodate the exceptionally large ink cartridges, which admittedly are probably more economical. But one of the assets of this printer is the rear tray --- and its large size makes the rear tray difficult to reach. If you use the rear tray constantly, as I do, then it's up and down with every item you print. I think I would have preferred the old smaller cartridges and a more compact printer that was easier and more comfortable to use. Those of us who do not need or want an all-in-one do not at present have much choice. I beg Epson not to forget us --- to keep providing at least some inexpensive, mid-range and top quality printers that are simply PRINTERS. Surely others too do not want to pay for features we don't need and which only make our work clumsier and more difficult. Thank you Epson!

This is just a jim dandy printer!
By AnonymousVerified Reviewer from Eugene, Oregon on 8/21/2014
Bottom Line:

I only took two of these printers to get a good one. The first one would not stay programed. The second one the one I am reviewing is just what I wanted. Duplex printing, large ink tanks, large paper tray and reliable. Well I got all this and more. I have had this printer for several months and will recommend it to any one with out any reservation other than it is big which is also good.

By MichelleVerified Reviewer from Juneau, AK on 7/30/2014
Bottom Line:

The Epson WP-4020 is the fourth Epson printer I have used for art cards. It was delivered yesterday, and I printed out over 100 cards very quickly tonight. It is very fast, handles the card stock well, and the print quality seems exceptional. It is surprisingly large and makes occasional mooing sounds while printing. Another surprise was the "maintenance box" which needs to be replaced periodically. I checked out the link for User Replaceable Parts and was told by a listed company's representative that the part number is T671 000. He said you can search for that part number on Epson. Otherwise you cannot find it from the web page. It is shown in the on-line manual (without a part number). However, I would not recommend this printer to a friend because there seems to be some OS incompatibility--I already have gotten a couple Windows notices that the Epson Printers Updater is incompatible with Windows and to tell Epson. My previous two Epson printers also had that notice with Windows 8.1 before they stopped functioning, and I thought this model, being more recent, would be more compatible with Windows 8.1.

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