from Pittsburgh on 8/14/2014
When my WP 4020 printer became defective Epson replaced it promptly with a superior WP 4030 and gave me excellent support in in installing it. I am grateful for their exemplary service. Sincerely, Rev. Kurt P Nemitz
Best all in one printer out there!
from Schaumburg on 8/13/2014
Performance, excellent on ink usage which saves a lot of money. There could not be better customer service and tech. support!
Customer service has gone above & beyond my expect
from Riverdale, GA on 8/12/2014
I purchased several of the WorkForce Pro 4530's for my business (religious organization). One of the printers failed, yellow ink began to bleed all over my documents after a time. I contacted the customer care and they informed me that they'll get to the source of the problem. Well, they certainly did! Epson stands behind their product. Of course I would rather the machine not break down.....but it did, it's a machine and machine occasionally malfunction. My other workforce pros are operating flawlessly. When I received the replacement printer, the printer cartridges were not reading correctly on the new printer. So Epson technicians tested the printer and installed the cartridges for me at the factory (I am mechanically inclined but I could not get the cartridges to register properly when I received the replacement cartridges) so I would not have the same problem when the replacement arrived. IT WORKED!!!! Overall, I'd purchase this product again and again because of the superior customer care and for the excellent workmanship of this product.
from Kansas City, MO on 8/6/2014
This is a very good all in one printer, fax etc. and would recommend the purchase of this product to anyone.
from Perrysburg, OH on 8/5/2014
I have had many other printers and this beats them all. The only thing I have noticed is you can't fill the paper to full capacity or it will start taking more than one sheet at a time. Installation and setup is very easy. Very easy to use.