HP Care Pack with Accidental Damage Protection - 4 Year
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Product Information for HP Care Pack with Accidental Damage Protection - 4 Year

Highlights for HP Care Pack with Accidental Damage Protection - 4 Year

  • Service Duration:4 Year

Marketing Information

This easy-to-use HP Care Pack service offers enhanced hardware protection that is far more than 'just insurance'. It provides convenient off-site pick-up and return or on-site service. There is no deductible, no depreciation. Also, you enjoy prompt return of a working unit.

General Information

  • Product Type: Service
  • Manufacturer Part Number: UN023E
  • Manufacturer Website Address: www.hp.com
  • Service Name: Care Pack with Accidental Damage Protection
  • Manufacturer: Hewlett-Packard
  • Brand Name: HP
  • Service Information

  • Product Supported:

    HP Notebooks:

  • TouchSmart
  • HDX
  • Envy
  • Provided Support: Remote Diagnostic
  • Service Availability: 9 x 5
  • Service Description: 9x5
  • Service Details:

    Remote problem diagnosis and support:

  • Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution
  • Parts and materials:

  • Includes all labour and HP-supported parts required to return your covered hardware in operating condition, or replacement of the device if it cannot be repaired
  • Coverage window:

  • Service is available 8.00am - 5.00pm local time Monday to Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested
  • Service Duration: 4 Year
  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical