Highlights for HP Care Pack - 3 Year
Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
General InformationProduct Type: ServiceManufacturer Part Number: UG071AManufacturer Website Address: www.hp.comService Name: Care PackManufacturer: Hewlett-PackardBrand Name: HP
Service InformationProduct Supported: HP Aio/Mobile Officejet PrinterProvided Support: ConfigurationService Availability: 9 x 5Service Description: 9x5 Next Business DayService Details:
Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.
Standard business hours coverage:Service Duration: 3 YearService Location: On-siteService Main Type: ExchangeService Sub Type: Electronic and PhysicalService Response Time: (Next Business Day)
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
HP Care Pack - 3 Year
9 x 5 Next Business Day - On-site - Exchange - Electronic and Physical Service