HP Care Pack Post Warranty Hardware Support - 1 Year Extended Service
Item No.
814247
Mfg Part No.
U1H98PE
Availability
Not Available

Product Information for HP Care Pack Post Warranty Hardware Support - 1 Year Extended Service

Highlights for HP Care Pack Post Warranty Hardware Support - 1 Year Extended Service

  • Service Duration:1 Year

Marketing Information

HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

General Information

  • Product Type: Service
  • Manufacturer Part Number: U1H98PE
  • Manufacturer Website Address: www.hp.com
  • Service Name: Care Pack Post Warranty Hardware Support - Extended Service
  • Manufacturer: Hewlett-Packard
  • Brand Name: HP
  • Service Information

  • Product Supported:
    • HP LaserJet Pro 400 Series M451dn Color Printer: CE957A#201
    • HP LaserJet Pro 400 Series M451dw Color Printer: CE958A#BGJ
    • HP LaserJet Pro 400 Series M451dn Color Printer: CE957A#BGJ
    • HP LaserJet Pro 400 Series M451nw Color Printer: CE956A#BGJ
  • Provided Support: Replacement
  • Service Availability: 9 x 5 Phone Support
  • Service Description: 9x5 Next Business Day
  • Service Details:
    • Remote problem diagnosis and technical telephone support
    • Hardware exchange
    • Prepaid shipping label, materials, and instructions for return
    • Standard coverage window
    • Convenient door-to-door service
    • Lower-cost alternative to onsite repair
    • Return Shipment: At manufacturer expense
  • Service Duration: 1 Year
  • Service Main Type: Exchange
  • Service Sub Type: Electronic and Physical
  • Service Characteristic: Parts
  • Service Response Time: (Next Business Day) - Replacement & Parts Replacement