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SonicWALL Dynamic Support - 1 Year Extended Service
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Product Information for SonicWALL Dynamic Support - 1 Year Extended Service

Highlights for SonicWALL Dynamic Support - 1 Year Extended Service

  • Service Duration:1 Year

Marketing Information

SonicWALL Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year round 24x7, depending on your needs.

General Information

  • Product Type: Service
  • Manufacturer Part Number: 01-SSC-4769
  • Manufacturer Website Address: www.sonicwall.com
  • Service Name: Dynamic Support - Extended Service
  • Manufacturer: SonicWALL
  • Brand Name: SonicWALL
  • Service Information

  • Product Supported:

    SonicWALL TZ 215 Series Network Security Appliance

  • Provided Support: Phone Support
  • Service Availability: 8 x 5 Phone Support
  • Service Description: 8x5 Next Business Day
  • Service Details:

    Includes 8x5 telephone, email and Web-based support, software and firmware updates, Advance Exchange hardware replacement, access to electronic support tools and moderated discussion groups

  • Service Duration: 1 Year
  • Service Main Type: Technical
  • Service Sub Type: Electronic and Physical
  • Service Response Time: (Next Day) - Replacement
  • Learn More About SonicWALL Dynamic Support - 1 Year Extended Service

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    • 8x5 Support

      More than a traditional break-fix service, SonicWall 8x5 Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.

      8x5 Support services include:
      • Chat/Email/Web/Telephone Support - for technical assistance
      • Software/Firmware Updates - for all software and firmware updates and upgrades
      • Hardware Replacement - Advance Exchange for replacement of defective hardware
      • Support Tools - for access to SonicWall's electronic support tools
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