Iomega Premium Plan - Extended Service
Item No.
Mfg Part No.
Not Available

Product Information for Iomega Premium Plan - Extended Service

Highlights for Iomega Premium Plan - Extended Service

  • Service Duration:3 Year

Marketing Information

If the availability of your rackmount network storage equipment is critical to your business, upgrade your base service with an Iomega service plan. It ensures 24x7 access to Iomega's technical experts and next-day onsite hardware service.

General Information

  • Product Type: Service
  • Manufacturer Part Number: 36002
  • Manufacturer Website Address:
  • Service Name: Premium Plan - Extended Service
  • Manufacturer: Iomega Corporation
  • Brand Name: Iomega
  • Service Information

  • Product Supported:

    Iomega StorCenter px4-300r / 3TB Network Storage Array

  • Provided Support: Phone Support
  • Service Availability: 24 x 7 Phone Support
  • Service Description: 24x7x4 Hour
  • Service Details:
    • Iomega technical experts will quickly identify the cause of the problem and provide a solution
    • Phone and email 24x7 (after hours in English) with priority routing
    • If Iomega determines that your product requires hardware replacements we will dispatch a service provider to repair or replace the affected hardware
    • Onsite services include component next business day replacement parts. 4-hour service covers the strategic parts kit
    • Replacement hard disk drive with HDD tray
    • Replacement power supply
  • Service Duration: 3 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical
  • Service Characteristic: Parts & Labor
  • Service Response Time: 4 Hour - Repair & Parts Replacement