Highlights for Iomega Premium Plan - Extended Service Marketing Information
If the availability of your rackmount network storage equipment is critical to your business, upgrade your base service with an Iomega service plan. It ensures 24x7 access to Iomega's technical experts and next-day onsite hardware service.
General Information
Product Type: ServiceManufacturer Part Number: 36002Manufacturer Website Address: www.iomega.comService Name: Premium Plan - Extended ServiceManufacturer: Iomega CorporationBrand Name: IomegaService Information
Product Supported: Iomega StorCenter px4-300r / 3TB Network Storage Array
Provided Support: Phone SupportService Availability: 24 x 7 Phone SupportService Description: 24x7x4 HourService Details: - Iomega technical experts will quickly identify the cause of the problem and provide a solution
- Phone and email 24x7 (after hours in English) with priority routing
- If Iomega determines that your product requires hardware replacements we will dispatch a service provider to repair or replace the affected hardware
- Onsite services include component next business day replacement parts. 4-hour service covers the strategic parts kit
- Replacement hard disk drive with HDD tray
- Replacement power supply
Service Duration: 3 YearService Location: On-siteService Main Type: MaintenanceService Sub Type: Electronic and PhysicalService Characteristic: Parts & LaborService Response Time: 4 Hour - Repair & Parts Replacement
Iomega Premium Plan - Extended Service
3 Year - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical Service
$920.48
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