Iomega Premium Plan - Extended Service
3 Year - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical Service
- Item No.
- Mfg Part No.
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Product Information for Iomega Premium Plan - Extended Service
Highlights for Iomega Premium Plan - Extended Service
If the availability of your rackmount network storage equipment is critical to your business, upgrade your base service with an Iomega service plan. It ensures 24x7 access to Iomega's technical experts and next-day onsite hardware service.
General InformationProduct Type: ServiceManufacturer Part Number: 36002Manufacturer Website Address: www.iomega.comService Name: Premium Plan - Extended ServiceManufacturer: Iomega CorporationBrand Name: Iomega
Service InformationProduct Supported:
Iomega StorCenter px4-300r / 3TB Network Storage ArrayProvided Support: Phone SupportService Availability: 24 x 7 Phone SupportService Description: 24x7x4 HourService Details:
Service Duration: 3 YearService Location: On-siteService Main Type: MaintenanceService Sub Type: Electronic and PhysicalService Characteristic: Parts & LaborService Response Time: 4 Hour - Repair & Parts Replacement
- Iomega technical experts will quickly identify the cause of the problem and provide a solution
- Phone and email 24x7 (after hours in English) with priority routing
- If Iomega determines that your product requires hardware replacements we will dispatch a service provider to repair or replace the affected hardware
- Onsite services include component next business day replacement parts. 4-hour service covers the strategic parts kit
- Replacement hard disk drive with HDD tray
- Replacement power supply