Iomega Premium - Extended Service Plan
5 Year - 24 x 7 - On-site - Replacement - Parts - Electronic and Physical Service
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Product Information for Iomega Premium - Extended Service Plan
Highlights for Iomega Premium - Extended Service Plan
If the availability of your rackmount network storage equipment is critical to your business, upgrade your base service with an Iomega service plan. It ensures 24x7 access to Iomega's technical experts and next-day onsite hardware service.
General InformationProduct Type: ServiceManufacturer Part Number: 36003Manufacturer Website Address: www.iomega.comService Name: Premium - Extended Service PlanManufacturer: Iomega CorporationBrand Name: Iomega
Service InformationProduct Supported:
Iomega px4-300r/2TB Rackmount Server: Provided Support: Phone SupportService Availability: 24 x 7 Phone SupportService Description: 24x7Service Details:
Service Duration: 5 YearService Location: On-siteService Main Type: ReplacementService Sub Type: Electronic and PhysicalService Characteristic: PartsService Response Time: 4 Hour - Replacement of 2TB Spares Kit
- Phone and email - 24x7 (after hours in English) with priority routing
- If Iomega determines that your product requires hardware replacements we will dispatch a service provider to repair or replace the affected hardware
- Onsite services include component next business day replacement parts
- 4-hour service covers the strategic parts kit included in the Premium Service Plan, all other parts are next business day
- Replacement hard disk drive with HDD tray
- Replacement power supply