Iomega Premium - Extended Service Plan
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Mfg Part No.
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Product Information for Iomega Premium - Extended Service Plan

Highlights for Iomega Premium - Extended Service Plan

  • Service Duration:5 Year

Marketing Information

If the availability of your rackmount network storage equipment is critical to your business, upgrade your base service with an Iomega service plan. It ensures 24x7 access to Iomega's technical experts and next-day onsite hardware service.

General Information

  • Product Type: Service
  • Manufacturer Part Number: 36003
  • Manufacturer Website Address:
  • Service Name: Premium - Extended Service Plan
  • Manufacturer: Iomega Corporation
  • Brand Name: Iomega
  • Service Information

  • Product Supported:

    Iomega px4-300r/2TB Rackmount Server:

    • 34774
    • 34775
  • Provided Support: Phone Support
  • Service Availability: 24 x 7 Phone Support
  • Service Description: 24x7
  • Service Details:
    • Phone and email - 24x7 (after hours in English) with priority routing
    • If Iomega determines that your product requires hardware replacements we will dispatch a service provider to repair or replace the affected hardware
    • Onsite services include component next business day replacement parts
    • 4-hour service covers the strategic parts kit included in the Premium Service Plan, all other parts are next business day
    • Replacement hard disk drive with HDD tray
    • Replacement power supply
  • Service Duration: 5 Year
  • Service Location: On-site
  • Service Main Type: Replacement
  • Service Sub Type: Electronic and Physical
  • Service Characteristic: Parts
  • Service Response Time: 4 Hour - Replacement of 2TB Spares Kit