HP Care Pack Post Warranty Hardware Support
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Product Information for HP Care Pack Post Warranty Hardware Support

Highlights for HP Care Pack Post Warranty Hardware Support

  • Service Duration:1 Year

Marketing Information

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

General Information

Service Information

  • Product Support:

    HP workstations:

  • EliteBook 8440p
  • Z200
  • Z400
  • Z600
  • Z800
  • Provided Support: Phone Support
  • Response Time: ( Next Business Day )
  • Service Details:

    Remote problem diagnosis and support:

  • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
  • Next business day onsite response:

  • For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
  • HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
  • Your coverage includes all required parts and materials
  • Escalation management:

  • Established escalation procedures enlist specialized expertise from HP and selected third-parties
  • Optional Defective Media Retention Service:

  • A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
  • This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
  • Service Duration: 1 Year
  • General Information

  • Service Name: Care Pack Post Warranty Hardware Support
  • Service Information

  • Service Type: Maintenance - Parts & Labor - Electronic and Physical Service
  • Warranty

    Service Information

  • Service Location: On-site
  • Physical Characteristics

    Service Information

    General Information

  • Manufacturer: Hewlett-Packard
  • Miscellaneous

    General Information

  • Brand Name: HP
  • Product Type: Service
  • Physical Characteristics

    General Information

  • Manufacturer Part Number: HP708PE
  • Miscellaneous

    General Information

  • Manufacturer Website Address: www.hp.com