HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
$ 182.04 $ 209.00 In Stock Free Ground Shipping
Condition:
New
Item No.
710271
Mfg Part No.
HP714PE

Product Information for HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

Highlights for HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty

  • Service Duration:1 Year

Marketing Information

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

General Information

Service Information

  • Product Support:

    HP Compaq Notebooks:

    • 6510b
    • 6515b
    • 6530b
    • 6535b
    • 6710b
    • 6715b
    • 6730b
    • 6730s
    • 6735b
    • 6830s
    • EliteBook 2530p
    • EliteBook 2540p
    • EliteBook 2730p
    • EliteBook 2740p
    • EliteBook 6930p
    • EliteBook 8440p
    • EliteBook 8530p
    • ProBook 5310m
    • ProBook 6440b
    • ProBook 6445b
    • ProBook 6450b
    • ProBook 6455b
    • ProBook 6540b
    • ProBook 6545b
    • ProBook 6550b
    • ProBook 6555b

  • HP EliteBook Mobile Workstation 8530w
  • Provided Support: Phone Support
  • Response Time: ( Next Business Day )
  • Service Details:

    Remote problem diagnosis and support:

  • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
  • Next business day onsite response:

  • For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
  • HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
  • Your coverage includes all required parts and materials
  • Escalation management:

  • Established escalation procedures enlist specialized expertise from HP and selected third-parties
  • Optional Defective Media Retention Service:

  • A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
  • This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
  • Service Duration: 1 Year
  • General Information

  • Service Name: Care Pack Post Warranty Hardware Support
  • Service Information

  • Service Type: Maintenance - Parts & Labor - Electronic and Physical Service
  • Warranty

    Service Information

  • Service Location: On-site
  • Physical Characteristics

    Service Information

    General Information

  • Manufacturer: Hewlett-Packard
  • Miscellaneous

    General Information

  • Brand Name: HP
  • Product Type: Service
  • Physical Characteristics

    General Information

  • Manufacturer Part Number: HP714PE
  • Miscellaneous

    General Information

  • Manufacturer Website Address: www.hp.com