Quantum Gold Support Plan
1 Year - 24x7 Next Business Day - On-site - Maintenance - Electronic and Physical Service
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Product Information for Quantum Gold Support Plan
Highlights for Quantum Gold Support Plan
General InformationProduct Type: ServiceManufacturer Part Number: SDY85-RSPD-GN13Manufacturer Website Address: www.quantum.comService Name: Gold Support PlanManufacturer: Quantum CorporationBrand Name: Quantum
Service InformationProduct Support:
Quantum DXi8500 Disk Backup SystemProvided Support: Remote MonitoringResponse Time: ( Next Business Day )Service Availability: 24 Hours/Day x 7 Days/WeekService Description: 24x7 Next Business DayService Details: Remote problem diagnosis and support Next-business-day on-site support Next-business-day parts exchange 24/7 multilingual telephone support 24/7 access to online resources Library firmware upgrades Concurrent maintenance StorageCare Guardian remote monitoring Zone 3Service Duration: 1 YearService Type: Maintenance - Electronic and Physical ServiceService Location: On-site