Highlights for VMWARE Platinum Support & Subscription
VMware Platinum Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
General InformationProduct Type: ServiceManufacturer Part Number: VC-CIQ-P-SSS-AManufacturer Website Address: www.vmware.comService Name: Platinum Support & SubscriptionManufacturer: VMware, IncBrand Name: VMware
Service InformationProduct Support: VMware vCenter CapacityIQProvided Support: Software UpgradeRegion Availability: North America and Latin America: 6 am. to 6 pm. (local time zone) Alaska, Hawaii: 6 am. to 6 pm. (PST/PDT) South America (NASA): 6 am. to 6 pm. (EST/EDT)Service Availability: 24 Hours/Day x 7 Days/WeekService Description: 24x7Service Details: Global, 24x7 support for Severity 1 issues Fast response times for critical issues Unlimited number of support requests Remote Support Online access to documentation and technical resources, knowledge base, discussion forums Product updates and upgradesService Duration: 1 YearService Type: Technical - Electronic Service
VMWARE Platinum Support & Subscription
1 Year - 24x7 - Technical - Electronic Service