Highlights for VMWARE Gold Support & Subscription Service
VMware Gold Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind your success.
General InformationProduct Type: ServiceManufacturer Part Number: VU4-EN-10-G-SSS-AManufacturer Website Address: www.vmware.comService Name: Gold Support & Subscription ServiceManufacturer: VMware, IncBrand Name: VMware
Service InformationProduct Support: VMware View v.4.0 Enterprise Bundle 10 PackProvided Support: Web SupportRegion Availability: North America and Latin America: 6 am to 6pm (local time zone) Alaska, Hawaii 6am to 6pm (PST/PDT) South America (NASA) 6am to 6pm (EST/EDT)Service Description: 12x5Service Details: Global, 12x5 access to support Unlimited number of support requests Remote Support Online access to documentation and technical resources, knowledge base, discussion forums Product updates and upgradesService Duration: 1 YearService Type: Maintenance - Electronic Service
VMWARE Gold Support & Subscription Service
1 Year - 12x5 - Maintenance - Electronic Service