VMWARE Platinum Support & Subscription
1 Year - 24x7 - Technical - Electronic Service
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Product Information for VMWARE Platinum Support & Subscription
Highlights for VMWARE Platinum Support & Subscription
VMware Platinum Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
General InformationProduct Type: ServiceManufacturer Part Number: VU4-PR-U100-P-SSS-CManufacturer Website Address: www.vmware.comService Name: Platinum Support & SubscriptionManufacturer: VMware, IncBrand Name: VMware
Service InformationProduct Support: VMware View Premier Upgrade 10 Desktop VMsProvided Support: Web SupportService Availability: 24 Hours/Day x 7 Days/WeekService Description: 24x7Service Details: Global, 24x7 support for Severity 1 issues Fast response times for critical issues Unlimited number of support requests Remote Support Online access to documentation and technical resources, knowledge base, discussion forums Product updates and upgrades Onsite Support for Exceptional EscalationsService Duration: 1 YearService Type: Technical - Electronic Service