VMWARE Gold Support & Subscription
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Product Information for VMWARE Gold Support & Subscription

Highlights for VMWARE Gold Support & Subscription

  • Service Duration:1 Year

Marketing Information

VMware Gold Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments.

General Information

  • Product Type: Service
  • Manufacturer Part Number: VC-CIQ-G-SSS-A
  • Manufacturer Website Address: www.vmware.com
  • Service Name: Gold Support & Subscription
  • Manufacturer: VMware, Inc
  • Brand Name: VMware
  • Miscellaneous

    Physical Characteristics

    Service Information

  • Product Support: VMware vCenter CapacityIQ
  • Provided Support: Phone Support
  • Region Availability:
  • North America and Latin America: 6 am. to 6 pm. (local time zone)
  • Alaska, Hawaii: 6 am. to 6 pm. (PST/PDT)
  • South America (NASA): 6 am. to 6 pm. (EST/EDT)
  • Service Availability: 12 Hours/Day x 5 Days/Week
  • Service Description: 12x5
  • Service Duration: 1 Year
  • Service Type: Technical - Electronic Service
  • Warranty