HP Care Pack Accidenatal Damage Protection with Defective Media Retention
5 Year - 9x5 Next Business Day - On-site - Maintenance - Parts & Labour - Electronic and Physical Service
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Product Information for HP Care Pack Accidenatal Damage Protection with Defective Media Retention
Highlights for HP Care Pack Accidenatal Damage Protection with Defective Media Retention
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
General InformationProduct Type: ServiceManufacturer Part Number: UQ970EManufacturer Website Address: www.hp.comService Name: Care Pack Accidenatal Damage Protection with Defective Media RetentionManufacturer: Hewlett-PackardBrand Name: HP
Service InformationProduct Support: HP TouchSmart PCProvided Support: Phone SupportResponse Time: ( Next Business Day )Service Availability: 9 Hours/Day x 5 Days/WeekService Description: 9x5 Next Business DayService Details:
Remote problem diagnosis and support: HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
Escalation management: Established escalation procedures enlist specialized expertise from HP and selected third-parties
Optional Defective Media Retention Service: A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement Service Duration: 5 YearService Type: Maintenance - Parts & Labour - Electronic and Physical ServiceService Location: On-site