HP Care Pack Accidenatal Damage Protection with Defective Media Retention
$ 62.71 $ 69.00 Not Available
Condition:
New
Item No.
623915
Mfg Part No.
UQ970E

Product Information for HP Care Pack Accidenatal Damage Protection with Defective Media Retention

Highlights for HP Care Pack Accidenatal Damage Protection with Defective Media Retention

  • Service Duration:5 Year

Marketing Information

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

General Information

  • Product Type: Service
  • Manufacturer Part Number: UQ970E
  • Manufacturer Website Address: www.hp.com
  • Service Name: Care Pack Accidenatal Damage Protection with Defective Media Retention
  • Manufacturer: Hewlett-Packard
  • Brand Name: HP
  • Miscellaneous

    Physical Characteristics

    Service Information

  • Product Support: HP TouchSmart PC
  • Provided Support: Phone Support
  • Response Time: ( Next Business Day )
  • Service Availability: 9 Hours/Day x 5 Days/Week
  • Service Description: 9x5 Next Business Day
  • Service Details:

    Remote problem diagnosis and support:

  • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
  • Escalation management:

  • Established escalation procedures enlist specialized expertise from HP and selected third-parties
  • Optional Defective Media Retention Service:

  • A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
  • This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
  • Service Duration: 5 Year
  • Service Type: Maintenance - Parts & Labour - Electronic and Physical Service
  • Service Location: On-site
  • Warranty