Adtran ACES SITE
Item No.
612637
Mfg Part No.
1100303M1
Availability
Not Available

Product Information for Adtran ACES SITE

Highlights for Adtran ACES SITE

  • Service Duration:3 Year

Marketing Information

ACES is a comprehensive and flexible maintenance service program designed to protect your network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts.

General Information

  • Product Type: Service
  • Manufacturer Part Number: 1100303M1
  • Manufacturer Website Address: www.adtran.com/
  • Service Name: ACES SITE
  • Manufacturer: Adtran
  • Brand Name: Adtran
  • Miscellaneous

    Physical Characteristics

    Service Information

  • Product Support:
  • NT1 ACE's
  • Express 3xxx
  • Express 6xxx
  • Express NTU
  • DSU 56/64
  • DSU 5600
  • DSU III AR
  • T1 CSU ACE
  • TSU ACE
  • Provided Support: Replacement
  • Response Time: ( Next Business Day ) - Replacement
  • Service Availability: 8 Hours/Day x 5 Days/Week
  • Service Description: 8x5
  • Service Details:
  • 30-minute telephone response from time of customer call Monday-Friday 8:00am - 5:00pm (Customer Location Time)
  • On-site ADTRAN representative during the Next Business Day (NBD) upon verification of hardware failure or problem
  • On-site replacement unit during the Next Business Day (NBD)upon verification of hardware failure or problem
  • Excludes holidays
  • Service Duration: 3 Year
  • Service Type: Maintenance - Replacement - Physical Service
  • Service Location: On-site
  • Warranty

  • Standard Warranty: Not Applicable