HP 3 Year Next Business Day Exchange 7000 Hardware Support
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Product Information for HP 3 Year Next Business Day Exchange 7000 Hardware Support

Highlights for HP 3 Year Next Business Day Exchange 7000 Hardware Support

  • Service Duration:3 Year

Marketing Information

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

General Information

  • Product Type: Service
  • Manufacturer Part Number: UN477E
  • Manufacturer Website Address: www.hp.com
  • Service Name: Care Pack
  • Manufacturer: Hewlett-Packard
  • Brand Name: HP
  • Miscellaneous

    Physical Characteristics

    Service Information

  • Product Support: HP Scanjet 7000
  • Provided Support: Installation
  • Response Time: ( Next Business Day )
  • Service Availability: 9 Hours/Day x 5 Days/Week
  • Service Description: 9x5 Next Business Day
  • Service Details: Remote problem diagnosis and support:

    HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

    Next Business Day Exchange:

    If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

    Standard business hours coverage:

    Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

  • Service Duration: 3 Year
  • Service Type: Exchange - Electronic and Physical Service
  • Warranty