HP Care Pack
$ 290.58 $ 329.00 Not Available
Condition:
New
Item No.
557378
Mfg Part No.
UK770E

Product Information for HP Care Pack

Highlights for HP Care Pack

  • Service Duration:4 Year

Marketing Information

Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing.

General Information

  • Product Type: Service
  • Manufacturer Part Number: UK770E
  • Manufacturer Website Address: http://www.hp.com
  • Service Name: Care Pack
  • Manufacturer: Hewlett-Packard
  • Brand Name: HP
  • Miscellaneous

    Physical Characteristics

    Service Information

  • Product Support:

    HP Workstation

  • Provided Support: Remote Diagnostic
  • Response Time: 4 Hour
  • Service Availability: 9 Hours/Day x 5 Days/Week
  • Service Description: 9x5x4 Hour
  • Service Details: Remote Problem Diagnosis and Support:

    HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

    4-Hour Onsite Response:

    For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

    Standard Business Hours, Standard Business Days:

    Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.

    Defective Media Retention Service:

    A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

  • Service Duration: 4 Year
  • Service Type: Maintenance - Parts and Labour - Electronic and Physical Service
  • Service Location: On-site
  • Warranty