Highlights for HP Care Pack

• Service Duration:4 Year

Marketing Information

This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support, pick-up of your failed HP branded hardware unit, repair or replacement at an HP-designated repair center, and return of the operational unit to you.

General Information

Product Type: Service

Manufacturer Part Number: U7868E

Manufacturer Website Address: www.hp.com

Service Name: Care Pack

Manufacturer: Hewlett-Packard

Brand Name: HP

Miscellaneous

Physical Characteristics

Service Information

Product Support:

Notebook (3yr stdwar CPU)

Provided Support: Repair

Response Time: 3 Day to 7 Day

Service Availability: 9 Hours/Day x 5 Days/Week

Service Description: 9x5

Service Details: Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Service Duration: 4 Year

Service Type: Maintenance - Repair - Physical Service

Service Location: On-site

Warranty

Standard Warranty: Not Applicable

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