Highlights for HP Care Pack
Increase equipment availability and productivity with round-the-clock on-site and remote support for your HP hardware, as well as selected multivendor equipment.
General InformationProduct Type: ServiceManufacturer Part Number: UK162EManufacturer Website Address: www.hp.comService Name: Care PackManufacturer: Hewlett-PackardBrand Name: HP
Service InformationProduct Support: ProLiant DL18x Provided Support: Parts & LaborResponse Time: 4 HourService Availability: 24 Hours/Day x 7 Days/WeekService Description: 24x7x4 HourService Details:
Remote problem diagnosis and support:
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
4-hour on-site response 24x7x365:Service Duration: 3 YearService Type: Maintenance - Parts and Labour - Electronic and Physical ServiceService Location: On-site
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
HP Care Pack
3 Year24x7x4 Hour - On-site - Maintenance - Parts and Labour - Electronic and Physical Service