Product Information for HP Care Pack
Highlights for HP Care Pack
- Service Duration:4 Year
Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.Next Business Day On-site Response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.Standard Business Hours, Standard Business Days:
Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.Accidental Damage Protection:
HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products.