Highlights for HP Care Pack Marketing Information
Increase equipment availability and productivity with rapid-response on-site and remote support for your HP hardware, as well as selected multivendor equipment.
General Information
Product Type: ServiceBrand Name: HPManufacturer: Hewlett-PackardManufacturer Part Number: UK658PEManufacturer Website Address: www.hp.comService Name: Care PackMiscellaneous
Service Information
Service Type: Maintenance - Parts and Labour - Electronic and Physical ServiceService Description: 13x5x4 HourService Details: Remote problem diagnosis and support:HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
4-hour on-site response:For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Extended business hours, standard business days:Service is available 8:00 am - 9:00 pm, Monday through Friday, excluding holidays.
Provided Support: Parts & LaborService Availability: 13 Hours/Day x 5 Days/Week Response Time: 4 HourService Location: On-siteService Duration: 1 YearProduct Support: HP LaserJet Printers:
4240P4014Warranty
Physical Characteristics
HP Care Pack
1 Year13x5x4 Hour - On-site - Maintenance - Parts and Labour - Electronic and Physical Service
$151.76
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