Highlights for HP Care Pack
Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.
General InformationManufacturer: Hewlett-PackardManufacturer Part Number: UK726EManufacturer Website Address: www.hp.comService Name: Care PackProduct Type: ServiceBrand Name: HP
Service InformationService Type: Maintenance - Parts and Labour - Electronic and Physical ServiceService Description: 9x5 Next Business DayService Details:
Remote Problem Diagnosis and Support:
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
Next Business Day On-site Response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Standard Business Hours, Standard Business Days:Provided Support: Parts & LaborService Availability: 9 Hours/Day x 5 Days/Week Response Time: ( Next Business Day )Service Location: On-siteService Duration: 3 YearProduct Support: Mobile Thin Client
Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.
Accidental Damage Protection
HP Care Pack
3 Year9x5x Next Business Day - On-site - Maintenance - Parts and Labour - Electronic and Physical Service