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SonicWALL E-Class Support 24x7
Item No.
430005
Mfg Part No.
01-SSC-7262
Availability
Not Available

Product Information for SonicWALL E-Class Support 24x7

Highlights for SonicWALL E-Class Support 24x7

  • Service Duration:3 Year

Marketing Information

Designed for customers with SonicWALL E-Class solutions, SonicWALL E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently.

General Information

  • Manufacturer: SonicWALL
  • Manufacturer Part Number: 01-SSC-7262
  • Manufacturer Website Address: www.sonicwall.com
  • Service Name: E-Class Support 24x7
  • Product Type: Service
  • Brand Name: SonicWALL
  • Service Information

  • Service Type: Maintenance - Exchange - Electronic and Physical Service
  • Service Description: 24x7
  • Service Details:
  • Access to SonicWALL's electronic support tools
  • 24x7x365 Telephone and Web-based technical support
  • Advance Exchange for replacement of defective hardware
  • 24x7x365 Direct access to a team of highly-trained senior support engineers
  • Software and Firmware Updates for all software and firmware updates and upgrades
  • Provided Support: Exchange
  • Service Availability: 24 Hours/Day x 7 Days/Week
  • Service Duration: 3 Year
  • Product Support:
  • NSA E5500
  • Miscellaneous

    Warranty

    Physical Characteristics

    Learn More About SonicWALL E-Class Support 24x7

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    Overview

    • 24x7 Support

      Get the advanced support features enterprise organizations need to keep their networks running reliably and securely. With 24x7 support, customers have around-the-clock access to seasoned support engineers at a SonicWall Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their SonicWall investment.

      24x7 Support services include:

      • Direct Access - 24x7x365 access to a team of seasoned support engineers located at a SonicWall Enterprise TAC
      • Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
      • Software/Firmware Updates - for all software and firmware updates and upgrades
      • Hardware Replacement - Advance Exchange for replacement of defective hardware
      • Support Tools - for access to SonicWall's electronic support tools
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