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Product Information for SonicWALL E-Class Support 24x7
Highlights for SonicWALL E-Class Support 24x7
- Service Duration:2 Year
Marketing InformationDesigned for customers with SonicWALL E-Class solutions, SonicWALL E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently.
Learn More About SonicWALL E-Class Support 24x7
Get the advanced support features enterprise organizations need to keep their networks running reliably and securely. With 24x7 support, customers have around-the-clock access to seasoned support engineers at a SonicWall Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their SonicWall investment.
24x7 Support services include:
- Direct Access - 24x7x365 access to a team of seasoned support engineers located at a SonicWall Enterprise TAC
- Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to SonicWall's electronic support tools