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SonicWALL Dynamic Support
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Product Information for SonicWALL Dynamic Support

Highlights for SonicWALL Dynamic Support

  • Service Duration:1 Year

Marketing Information

SonicWALL Global Support Services are designed not only to keep your security infrastructure current, but also to react swiftly to any problem that may occur. However, that's not enough to keep your network safe these days.

General Information

  • Manufacturer: SonicWALL
  • Manufacturer Part Number: 01-SSC-7275
  • Manufacturer Website Address: www.sonicwall.com
  • Service Name: Dynamic Support
  • Product Type: Service
  • Brand Name: SonicWALL
  • Service Information

  • Service Type: Maintenance - Electronic and Physical Service
  • Service Description: 8x5
  • Service Details:

    Dynamic Support 8x5 includes:

  • Basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)
  • All software and firmware updates and upgrades
  • Advance Exchange for replacement of defective hardware
  • Access to SonicWALL's electronic support tools
  • Provided Support: Software Upgrade
  • Service Availability: 8 Hours/Day x 5 Days/Week Phone Support
  • Service Duration: 1 Year
  • Product Support: SonicWALL TZ100 Series
  • Miscellaneous


    Physical Characteristics

    Learn More About SonicWALL Dynamic Support

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    • 8x5 Support

      More than a traditional break-fix service, SonicWall 8x5 Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.

      8x5 Support services include:
      • Chat/Email/Web/Telephone Support - for technical assistance
      • Software/Firmware Updates - for all software and firmware updates and upgrades
      • Hardware Replacement - Advance Exchange for replacement of defective hardware
      • Support Tools - for access to SonicWall's electronic support tools
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