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Product Information for SonicWALL Dynamic Support
Highlights for SonicWALL Dynamic Support
- Service Duration:1 Year
SonicWALL Global Support Services are designed not only to keep your security infrastructure current, but also to react swiftly to any problem that may occur. However, that's not enough to keep your network safe these days.
Dynamic Support 8x5 includes:
Learn More About SonicWALL Dynamic Support
8x5 SupportMore than a traditional break-fix service, SonicWall 8x5 Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.
8x5 Support services include:
- Chat/Email/Web/Telephone Support - for technical assistance
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to SonicWall's electronic support tools