Visioneer Advance Exchange Warranty
1 Year - 24x7xxNext Business Day - Exchange - Electronic and Physical Service
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Product Information for Visioneer Advance Exchange Warranty
Highlights for Visioneer Advance Exchange Warranty
For those seeking a heightened level of uptime and convenience, enhanced service and product support, Visioneer is pleased to offer the Advanced Exchange Warranty to it's customers beyond that offered under the Standard Visioneer Product Warranty period. Upgrading to Visioneer's Advanced Exchange Warranty Program enhances your coverage to include a toll-free priority response Technical and Customer Support line.
General InformationManufacturer: Visioneer, IncManufacturer Part Number: MOB-ADV/RENUManufacturer Website Address: www.visioneer.comService Name: Advance Exchange WarrantyProduct Type: ServiceBrand Name: Visioneer
Service InformationService Type: Exchange - Electronic and Physical ServiceService Description: 24x7 Next Business DayService Details:
24/7 web support Technical support available via the Knowledge Base on the Support websiteAccess to the Self Service Center
Toll free technical response line Technical Support by phone is available via a toll-free 800 or 888 number
Priority technical call response Calls from Advance Exchange Warranty customers are handled more quickly, and in a higher priority than non-Advance Exchange Warranty customers
Priority overnight RMA RMA replacements are first shipped via Overnight delivery to the customerOnce the customer receives the replacement, they package the defective unit and send back the unitProvided Support: Web Knowledge Base Access Service Availability: 24 Hours/Day x 7 Days/Week Response Time: ( Next Business Day )Service Duration: 1 YearProduct Support: Strobe XP 300