HP Care Pack
Item No.
177406
Mfg Part No.
U3520PE
Availability
Not Available

Product Information for HP Care Pack

Highlights for HP Care Pack

Marketing Information

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products.

General Information

  • Manufacturer
  • : Hewlett-Packard
  • Manufacturer Part Number
  • : U3520PE
  • Manufacturer Website Address
  • : www.hp.com
  • Service Name
  • : Care Pack
  • Product Type
  • : Service
  • Brand Name
  • : HP

    Service Information

  • Service Type
  • : Maintenance - Exchange - Physical Service
  • Service Description
  • : 10x5
  • Service Details
  • : Express Exchange:
    HP will send a permanent replacement unit, freight prepaid, via premium air freight carrier to the customer who calls the HP Customer Support Center between 8:00 am and 6:00 pm eastern time, Monday through Friday, except HP holidays. The replacement unit will be free of major cosmetic defects. The customer must return the defective unit within 3 working days of receipt of the shipment to HP. If the failed product is not received by HP within 10 days of the customer's receipt of the replacement product, the customer will be billed the product's list price less any applicable discounts. Service is limited to the continental U.S., as well as restricted areas of Alaska, Hawaii, and Puerto Rico.
  • Provided Support
  • : Exchange
  • Service Availability
  • : 10 Hours/Day x 5 Days/Week
  • Response Time
  • : ( Next Business Day )
  • Service Location
  • : On-site
  • Service Duration
  • : 1 Year
  • Product Support
  • :

  • DeskJet 450

  • Region Availability
  • :

  • Service is limited to the continental U.S., as well as restricted areas of Alaska, Hawaii, and Puerto Rico.

  • Miscellaneous

    Additional Information

    Important:
    A credit card number must be supplied as collateral for the replacement unit. No other method of payment will be accepted by HP.

    Warranty

    Physical Characteristics