Highlights for Cisco SMARTnet
Accelerate your success by improving productivity, increasing operational efficiency, and extending the life of your network assets with Cisco SMARTnet support. Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software.
: Cisco Systems, IncManufacturer Part Number
: CON-SNTE-1242GAK9Manufacturer Website Address
: www.cisco.comService Name
: SMARTnetProduct Type
: ServiceBrand Name
Service InformationService Type
: Maintenance - Parts and Labour - Electronic and Physical ServiceService Description
: 8x5x4 HourService Details
Software support includes Maintenance, minor, and major updates for your licensed feature set. Downloading newmaintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base, technical resources, and software support to address your needs and provide rapid problem resolution.
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via the Web, e-mail, or telephone.
Advance Hardware Replacement:Provided Support
Advance replacement parts, with or without a field engineer, are delivered within 4 hours ofdetermining that part replacement is required during the standard work week (8 hours aday, 5 days a week).
: Web Knowledge Base Access Service Availability
: 8 Hours/Day x 5 Days/Week Response Time
: 4 HourService Location
: On-siteService Duration
: 1 Year
1 Year - 8x5x4xHour - On-site - Maintenance - Parts and Labour - Electronic and Physical Service