Highlights for Cisco SMARTnet
Accelerate your success by improving productivity, increasing operational efficiency, and extending the life of your network assets with Cisco SMARTnet support. Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software.
: Cisco Systems, IncManufacturer Part Number
: CON-SNTP-1242GAK9Manufacturer Website Address
: www.cisco.comService Name
: SMARTnetProduct Type
: ServiceBrand Name
Service InformationService Type
: Maintenance - Parts and Labour - Electronic and Physical ServiceService Description
: 24x7x4 HourService Details
Software support includes Maintenance, minor, and major updates for your licensed feature set. Downloading newmaintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base, technical resources, and software support to address your needs and provide rapid problem resolution.
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via theWeb, e-mail, or telephone.
Advance Hardware Replacement:Provided Support
Advance replacement parts, with or without a field engineer, are delivered within 4 hours ofdetermining that part replacement is required.
: Web Support Service Availability
: 24 Hours/Day x 7 Days/Week Response Time
: 4 HourService Location
: On-siteService Duration
: 1 YearProduct Support
: 802.11G INT UNIFIED AP RP-TNC FCC CNFGRegion Availability
Service is available only if your distance from a parts depot or authorized Cisco service location is within.100 driving miles in the United States120 driving kilometers in Europe and Canada75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia
1 Year - 24x7x4xHour - On-site - Maintenance - Parts and Labour - Electronic and Physical Service