Highlights for HP Care Pack

Marketing Information

HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services.

General Information

Manufacturer

: Hewlett-Packard

Manufacturer Part Number

: U4509E

Manufacturer Website Address

: www.hp.com

Service Name

: Care Pack

Product Type

: Service

Brand Name

: HP

Service Information

Service Type

: Maintenance - Parts and labor - Physical Service

Service Description

: 24x7x4

Service Details

:

4-hour response onsite hardware support:

For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.

Provided Support

: Parts & Labour

Service Availability

: 24 Hours/Day x 7 Days/Week

Response Time

: 4 Hour

Service Location

: On-site

Service Duration

: 3 Year

Product Support

:

MS Proliant DL360

Miscellaneous

Warranty

Standard Warranty

: Not Applicable

Physical Characteristics

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