Highlights for HP Care Pack

Marketing Information

This cost-effective HP Care Pack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received.

General Information

Manufacturer

: Hewlett-Packard

Manufacturer Part Number

: U4498E

Manufacturer Website Address

: www.hp.com

Service Name

: Care Pack

Product Type

: Service

Brand Name

: HP

Service Information

Service Type

: Maintenance - Parts and labor - Physical Service

Service Description

: 24x7x6

Service Details

:

Onsite hardware support:

For critical issues that cannot be resolved remotely, an HP-certified customer engineer is sent to your site to return your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Provided Support

: Parts & Labour

Service Availability

: 24 Hours/Day x 7 Days/Week

Response Time

: 6 Hour

Service Location

: On-site

Service Duration

: 3 Year

Product Support

:

Proliant DL360

Miscellaneous

Warranty

Standard Warranty

: Not Applicable

Physical Characteristics

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