Highlights for HP Care Pack 3 Year 9 x 5 Next Business Day On-site Exchange for OfficeJet Printers

Marketing Information

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

General Information

Manufacturer

: Hewlett-Packard

Manufacturer Part Number

: UG073A

Manufacturer Website Address

: www.hp.com

Service Name

: Care Pack

Product Type

: Service

Brand Name

: HP

Service Information

Service Type

: Exchange - Electronic and Physical Service

Service Description

: 9x5 Next Business Day

Service Details

:

Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

Standard business hours coverage:
Remote telephone support is available 8:00 am 5:00 pm Monday through Friday, excluding holidays.

Provided Support

: Configuration

Service Availability

: 9 Hours/Day x 5 Days/Week

Response Time

: ( Next Business Day )

Service Location

: On-site

Service Duration

: 3 Year

Product Support

:

AIO/Mobile OfficeJet Printer

Miscellaneous

Additional Information

Extended telephone support may be available for selected products.

Warranty

Physical Characteristics

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HP Care Pack 3 Year 9 x 5 Next Business Day On-site Exchange for OfficeJet Printers

3 Year Electronic and Physical Service

$73.09

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