Highlights for HP Care Pack

Marketing Information

This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

General Information

Manufacturer

: Hewlett-Packard

Manufacturer Part Number

: U4426PE

Manufacturer Website Address

: www.hp.com

Service Name

: Care Pack

Product Type

: Service

Brand Name

: HP

Service Information

Service Type

: Maintenance - Repair - Physical Service

Service Description

: 9x5

Service Details

: Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Provided Support

: Repair

Service Availability

: 9 Hours/Day x 5 Days/Week

Response Time

: 3 Day to 7 Day

Service Location

: On-site

Service Duration

: 1 Year

Product Support

:

Notebook (3 Years Standard CPU)

Miscellaneous

Warranty

Standard Warranty

: Not Applicable

Physical Characteristics

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