Product Information for HP Care Pack
Highlights for HP Care Pack
HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services.
4-hour response onsite hardware support:
For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.