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Home > Licenses/Warranties/Support > Services / Warranties / Support > HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer

HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer

3 Year - 9x5xxNext Business Day - On-site - Exchange - Electronic and Physical Service

HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer
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HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer
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$65.25

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Item No.  172789
Mfg Part No.  UG072A
Product Condition:  New
Manufacturer:  HP

Details   |  Reviews   |  Product Q&A
30 Day Return Policy

Highlights for HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer

Marketing Information

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

General Information

  • Manufacturer
  • : Hewlett-Packard
  • Manufacturer Part Number
  • : UG072A
  • Manufacturer Website Address
  • : www.hp.com
  • Service Name
  • : Care Pack
  • Product Type
  • : Service
  • Brand Name
  • : HP

    Service Information

  • Service Type
  • : Exchange - Electronic and Physical Service
  • Service Description
  • : 9x5 Next Business Day
  • Service Details
  • :

    Remote problem diagnosis and support:
    HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

    Next Business Day Exchange:
    If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

    Standard business hours coverage:
    Remote telephone support is available 8:00 am 5:00 pm Monday through Friday, excluding holidays.

  • Provided Support
  • : Phone Support
  • Service Availability
  • : 9 Hours/Day x 5 Days/Week
  • Response Time
  • : ( Next Business Day )
  • Service Location
  • : On-site
  • Service Duration
  • : 3 Year
  • Product Support
  • :
  • AIO/Mobile OfficeJet Printer

    Miscellaneous

    Additional Information

    Extended telephone support may be available for selected products.

    Warranty

    Physical Characteristics

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    REVIEW SNAPSHOT®

    by PowerReviews
    HPUG072A
     
    2.0

    (based on 1 review)

    Ratings Distribution

    • 5 Stars

       

      (0)

    • 4 Stars

       

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    • 3 Stars

       

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    • 2 Stars

       

      (1)

    • 1 Stars

       

      (0)

    Reviewed by 1 customer

    Displaying review 1

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    2.0

    Absolute waste of money!!

    By syd

    from NY

    About Me Quality Oriented

    Pros

      Cons

        Best Uses

        • Replacement

        Comments about HP UG072A:

        Purchased the 3 year extended thru PC RUSH. Warranty is direct with HP. After 2 years the unit hardware had a problem.
        HP did not offer a repair, or send the same model "new" unit. They claimed since my model 8500 was no longer being produced, that a refurbished model 8600 would be the replacement.
        Now I have a "refurbished unit", still under my warranty period, and best of all, my cartridges are not compatable!!

        They sent me a $79 printer and I'm out $200 in ink cartridges.

        Read the fine print. These items last 2-3 years and are then disposable.

        Best of luck....I now recommend Canon!!

        • Primary use:
        • Personal

        Displaying review 1

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        HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer

        3 Year - 9x5xxNext Business Day - On-site - Exchange - Electronic and Physical Service
        $65.25
        Add To Cart
      •  



         
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