Highlights for HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer Marketing Information
Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
General Information
Manufacturer: Hewlett-Packard
Manufacturer Part Number: UG072A
Manufacturer Website Address: www.hp.com
Service Name: Care Pack
Product Type: Service
Brand Name: HP
Service Information
Service Type: Exchange - Electronic and Physical Service
Service Description: 9x5 Next Business Day
Service Details:
Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.
Standard business hours coverage:
Remote telephone support is available 8:00 am 5:00 pm Monday through Friday, excluding holidays.
Provided Support: Phone Support
Service Availability: 9 Hours/Day x 5 Days/Week
Response Time: ( Next Business Day )
Service Location: On-site
Service Duration: 3 Year
Product Support:
AIO/Mobile OfficeJet PrinterMiscellaneous
Additional Information
Extended telephone support may be available for selected products.
Warranty
Physical Characteristics
HP 3-year Next Business Day Exchange Extended Service Plan for Officejet or Officejet Pro Printer
3 Year - 9x5xxNext Business Day - On-site - Exchange - Electronic and Physical Service
$55.27
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