HP 2-year Next Day Exchange Extended Service Plan for Printers
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Product Information for HP 2-year Next Day Exchange Extended Service Plan for Printers

Highlights for HP 2-year Next Day Exchange Extended Service Plan for Printers

Marketing Information

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

General Information

  • Manufacturer
  • : Hewlett-Packard
  • Manufacturer Part Number
  • : UG606E
  • Manufacturer Website Address
  • : www.hp.com
  • Service Name
  • : Care Pack
  • Product Type
  • : Service
  • Brand Name
  • : HP

    Service Information

  • Service Type
  • : Exchange - Electronic and Physical Service
  • Service Description
  • : 9x5 Next Business Day
  • Service Details
  • :

    Remote problem diagnosis and support:
    HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

    Next Business Day Exchange:
    If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US.

    Standard business hours coverage:
    Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

  • Provided Support
  • : Troubleshooting
  • Service Availability
  • : 9 Hours/Day x 5 Days/Week
  • Response Time
  • : ( Next Business Day )
  • Service Location
  • : On-site
  • Service Duration
  • : 2 Year
  • Product Support
  • :
  • Printing and Imaging-H SVC
  • Region Availability
  • :

    Service within 1 to 2 days is available in selected areas of Alaska and Hawaii.


    Additional Information

    Extended telephone support may be available for selected products.


    Physical Characteristics