Highlights for HP Electronic Care Pack Next Day Exchange Hardware Support - Extended Service Agreement - Replacement - 2 Years - Shipment
Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
: Hewlett-PackardManufacturer Part Number
: UG605EManufacturer Website Address
: www.hp.comService Name
: Care PackProduct Type
: ServiceBrand Name
Service InformationService Type
: Exchange - Electronic and Physical ServiceService Description
: 9x5 Next Business DayService Details
Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US.
Standard business hours coverage:Provided Support
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
: Troubleshooting Service Availability
: 9 Hours/Day x 5 Days/Week Response Time
: ( Next Business Day )Service Location
: On-siteService Duration
: 2 YearProduct Support
: Printing and Imaging-M SVCRegion Availability
Service within 1 to 2 days is available in selected areas of Alaska and Hawaii.
Extended telephone support may be available for selected products.
HP Electronic Care Pack Next Day Exchange Hardware Support - Extended Service Agreement - Replacement - 2 Years - Shipment
for PhotoSmart C5100, C5170, C5173, C5175, C5177, C5194, C5225, C6150, Ink Advantage K510