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Product Information for HP U4397PE Electronic HP Care Pack Pick-Up and Return Service - Extended Service Agreement - 1 year - Pick-up and Return
Highlights for HP U4397PE Electronic HP Care Pack Pick-Up and Return Service - Extended Service Agreement - 1 year - Pick-up and Return
Marketing InformationThis value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.