HP Care Pack
Item No.
167925
Mfg Part No.
UD535PE
Availability
Not Available

Product Information for HP Care Pack

Highlights for HP Care Pack

Marketing Information

HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services.

General Information

  • Manufacturer
  • : Hewlett-Packard
  • Manufacturer Part Number
  • : UD535PE
  • Manufacturer Website Address
  • : www.hp.com
  • Service Name
  • : Care Pack
  • Product Type
  • : Service
  • Brand Name
  • : HP

    Service Information

  • Service Type
  • : Maintenance - Parts and Labour - Electronic and Physical Service
  • Service Description
  • : 24x7x4
  • Service Details
  • :

    Telephone software support:
    An HP Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.

    4-hour response onsite hardware support:
    For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.

  • Provided Support
  • : Software Phone Support
  • Service Availability
  • : 24 Hours/Day x 7 Days/Week
  • Response Time
  • : 4 Hour - Parts & Labour
  • Service Location
  • : On-site
  • Service Duration
  • : 1 Year
  • Product Support
  • :
  • 24 ProCurve 8116 SVC

    Miscellaneous

    Warranty

    Physical Characteristics