Product Information for HP Care Pack
Highlights for HP Care Pack
Increase equipment availability and productivity with rapid-response onsite support for your HP hardware.
4-Hour Onsite Response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.