Highlights for SonicWALL Dynamic Support

Marketing Information

Designed for customers who need continued protection for their security infrastructure, Dynamic Support helps you make the most of your SonicWALL investment

General Information

Manufacturer

: SonicWALL

Manufacturer Part Number

: 01-SSC-3525

Manufacturer Website Address

: www.sonicwall.com

Service Name

: Dynamic Support

Product Type

: Service

Brand Name

: SonicWALL

Service Information

Service Type

: Maintenance - Hardware Replacement & New Releases Update - Electronic and Physical Service

Service Description

: 24x7

Service Details

:

Subscription to Firmware Updates and Upgrades

Access to telephone and Web-based support for installation, configuration and troubleshooting assistance

Advance exchange hardware replacement in the event of failure

Subscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups

Provided Support

: Phone Support

Service Availability

: 24 Hours/Day x 7 Days/Week

Response Time

: ( Next Day ) - Hardware Replacement

Service Duration

: 1 Year

Product Support

:

SonicWALL SSL-R6 and SSL-RX

Miscellaneous

Additional Information

Return Shipment at manufacturer's expense

Warranty

Standard Warranty

: Not Applicable

Physical Characteristics

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