Adtran ACES
Item No.
160547
Mfg Part No.
1100301M23
Availability
Not Available

Product Information for Adtran ACES

Highlights for Adtran ACES

Marketing Information

ACES is a comprehensive and flexible maintenance service program designed to protect your network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts.

General Information

  • Manufacturer
  • : Adtran
  • Manufacturer Part Number
  • : 1100301M23
  • Manufacturer Website Address
  • : www.adtran.com
  • Service Name
  • : ACES
  • Product Type
  • : Service
  • Brand Name
  • : Adtran

    Service Information

  • Service Type
  • : Maintenance - Replacement - Physical Service
  • Service Description
  • : 8x5
  • Service Details
  • :
  • 30-minute telephone response from time of customer call Monday-Friday 8:00am - 5:00pm (Customer Location Time)
  • Delivery of replacement unit during the Next Business Day (NBD) Monday-Friday upon verification of hardware failure or problem
  • Excludes holidays and weekends
  • Provided Support
  • : Replacement
  • Service Availability
  • : 8 Hours/Day x 5 Days/Week
  • Response Time
  • : ( Next Business Day ) - Replacement
  • Service Location
  • : On-site
  • Service Duration
  • : 3 Year
  • Product Support
  • :
  • MX 2800
  • Miscellaneous

    Warranty

  • Standard Warranty
  • : Not Applicable

    Physical Characteristics