Highlights for Perle Systems On-Site Service

Marketing Information

To deliver worry free operation and minimize the costs associated with the downtime of mission critical applications, Perle offers a variety of maintenance levels to suit the unique requirements of every user.

General Information

Manufacturer

: Perle Systems, Inc

Manufacturer Part Number

: SOS5NSS08

Manufacturer Website Address

: www.perle.com

Service Name

: On-Site Service

Product Type

: Service

Brand Name

: Perle

Service Information

Service Type

: Maintenance - Parts and labor - Physical Service

Service Description

: 8x5x4

Service Details

:

A Perle Authorized On-Site Service Provider will provide repair service for the Perle Product at the Purchaser's installation site between the hours of 9am and 5pm local time, Monday through Friday, excluding holidays, and within 4 hours after confirmation from Perle where service is required.

Hotline technical support is available free of charge Monday to Friday (except holidays) between 9am and 5pm EST

Provided Support

: Parts & Labour

Service Availability

: 8 Hours/Day x 5 Days/Week Parts & Labour

Response Time

: 4 Hour - Parts and labor

Service Location

: On-site

Service Duration

: 1 Year

Product Support

:

8-port IOLAN+ serial server

Miscellaneous

Warranty

Physical Characteristics

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