Highlights for HP Care Pack 1 year Post Warranty 4hour 13 x 5 LaserJet 4300 Series 5100 5200 Hardware Support

Marketing Information

Increase equipment availability and productivity with rapid-response onsite support for your HP hardware.

General Information

Manufacturer

: Hewlett-Packard

Manufacturer Part Number

: U3511PE

Manufacturer Website Address

: www.hp.com

Service Name

: Care Pack

Product Type

: Service

Brand Name

: HP

Service Information

Service Type

: Maintenance - Parts and labor - Physical Service

Service Description

: 13x5

Service Details

: Post-Warranty Service Same Business day Onsite:
Provides HP's best possible response time during coverage hours of 8:00 am to 9:00 pm, Monday through Friday.-An HP Authorized Representative will arrive at the customer's site to begin hardware maintenance service within four hours of calls received between 8:00 am and 5:00 pm local time, excluding HP holidays, for sites located within 100 miles of the HP Support Responsible Offices listed in the HP SupportPack Office Guide.

Provided Support

: Parts & Labour

Service Availability

: 13 Hours/Day x 5 Days/Week

Response Time

: 4 Hour - Call between 8:00 am and 5:00 pm local time.

Service Location

: On-site

Service Duration

: 1 Year

Product Support

:

LaserJet 4300/5x00

Miscellaneous

Additional Information

For sites located within 100 miles of the HP Support Responsible Offices listed in the HP SupportPack Office Guide.

Warranty

Physical Characteristics

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