Highlights for HP 3-year Service Plan Next Business Day Exchange for Officejet Printers
Replace failed hardware units quickly and conveniently with HP Services reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
: Hewlett-PackardManufacturer Part Number
: UG072EManufacturer Website Address
: www.hp.comService Name
: Care PackProduct Type
: ServiceBrand Name
Service InformationService Type
: Exchange - Electronic and Physical ServiceService Description
: 9x5 Next Business DayService Details
Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US.
Standard business hours coverage:Provided Support
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
: Phone Support Service Availability
: 9 Hours/Day x 5 Days/Week Response Time
: ( Next Business Day )Service Location
: On-siteService Duration
: 3 YearProduct Support
HP DeskJet Consumer:460 Series
HP OfficeJet:1xxx Series4xxx Series5xxx Series6000 Series7000 SeriesD Series (Rmkt only)J5xxx
HP 3-year Service Plan Next Business Day Exchange for Officejet Printers
3 Year - 9x5xxNext Business Day - On-site - Exchange - Electronic and Physical Service