REALLY nice all-in-one

I would rate the printer 5 star except for basically two reasons. 1) Rarely do I rate anything at maximum. There's usually always room for some improvement. 2) If you're running Mac OSX...Read complete review

I would rate the printer 5 star except for basically two reasons. 1) Rarely do I rate anything at maximum. There's usually always room for some improvement. 2) If you're running Mac OSX Snow Leopard or Lion, you're going to lose some functionality. I agree with most reviews that the output (color photo) quality is nothing short of stunning. Black text is more than adequate but probably no better than any good ink jet. Setup of the printer (wireless mode) is comically easy. The automatic document feeder seems to work flawlessly. The paper cassette is a really nice touch being able to have both standard letter and photo paper simultaneously. The overall ergonomics and design have been done really well. If you’re looking for a new all-in-one you’ll be doing yourself a disservice if you don’t consider the Artisan 837. Oh, and btw, after a firmware update it supports Apple’s AirPrint technology. REALLY works great. Now, to my point 1 and 2 above. Point 1, room for improvement. I’m not sure how, but a manual paper slot would be a nice addition. If as an example you want to print an envelope you have to pull the cassette out, remove the letter paper, put in an envelope, re-adjust the paper guides, re-insert the cassette, print, pull the cassette back out, put letter back in . . . You get the picture. Certainly not a deal breaker but to my point . . . Point 2, Mac OSX 10.6, 10.7 The problems that exist here simply need software and driver development, but when that will happen . . . What you currently are missing is scanning using Epson Scan and faxing. I’m running OSX Lion. The current Epson Scan software isn’t supported and while I’ve toyed with the idea of installing it anyway, I’m confident that best case would be scanning with only a USB connection and I want wireless scanning. You CAN however scan (wirelessly) with Apple’s Image capture and/or Preview applications. Both default, EVERYTIME, to using the flatbed which simply means if you’re wanting to scan using the ADF, you first have to let it do an overview scan as though you had manually put something on the scanner bed and once it’s finished this you can then select the ADF, put a piece of paper (or multiple pages) in the ADF and it works great. There’s even a nice touch that if you want to scan multiple pages/documents and want them as one (in case of scanning to PDF), you simply check a box and it takes care of it. I’m hoping that Epson updates (soon) Epson scan as it does offer some level of control more than Image capture and Preview. While however the Apple apps are a workaround, they do work, and well. There is NO faxing from a Mac application using the Artisan 837. Having said that I’ve not tried faxing using a USB connection but that would defeat the purpose of a wireless printer. Fixing this problem is going to require a driver update from Apple and there’s no way to know if/when this will happen. All in all, I’d buy it again. It’s a marvelous product from Epson and certainly lives up to the reputation Epson has in the printer market.