Cohesive foundation to deliver exceptional user experiences enabling users personalized and compelling interactions with information, applications and people.
IBM Customer Experience Suite & IBM Intranet Experience Suite (includes: WebSphere Portal, WCM, Web Experience Factory and IBM Forms)
IBM Customer Experience Suite and IBM Intranet Experience Suite help organizations delight customers through a consistently exceptional web experience and empower employees with the social business tools they need to drive better business results. IBM Customer Experience Suite features rich, integrated capabilities for managing web content, real-time social communications, robust customer and commerce self-service capabilities, business analytics and mobile device delivery.
IBM WebSphere Portal & Web Experience Factory
Deliver engaging web content and applications with core portal services that aggregate applications and content as role-based applications for rich and personalized multichannel web experiences. IBM Web Experience Factory is designed to enable developers to easily leverage their company’s core assets and automatically assemble them into custom, high-value portlets.
IBM Web Content Manager
Delight customers with personalized web experiences based on their behaviors, roles, language, devices, location and preferences. Keep content fresh and relevant, and extend your reach through simple syndication across multiple channels and social media, with dynamic content, rating, tagging, commenting and other interactive features. IBM Web Content Manager can help drive higher conversion rates, improve customer loyalty and increase user engagement.